IT Support
IT Helpdesk Your Team Will Actually Use
A simple IT support system that employees love and IT teams can manage without headaches. Visual, fair, efficient.
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See it in action
Your requests, organized visually
requester.pro/spaces/it-helpdesk
IT Support
+3
New2
Laptop screen flickering
HardwareNeed admin access
AccessWorking1
Install Adobe Suite
SoftwareResolved1
Printer configured
DoneDrag & drop updates
Auto-assignment
Real-time sync
The Problem
IT requests are chaos
- Employees ping you on Slack, email, and in-person randomly
- Some technicians get overloaded while others wait
- No way to track SLA or show your team's impact
The Solution
Structured IT support without the overhead
- One place for all IT requests with custom intake forms
- Fair workload distribution across your IT team
- Kanban board gives instant visibility into backlog
Built for IT teams
Handle hardware issues, access requests, and software installs with ease
IT-Specific Templates
Pre-built forms for common requests: laptop issues, new accounts, software access, VPN problems.
Priority Management
Let users set urgency. Sort your board by priority to tackle critical issues first.
Closing Notes
Document what was done to build a knowledge base. Help future you solve similar issues faster.
Give your IT team the tools they deserve
Simple helpdesk software that doesn't require a helpdesk to manage